Refund policy
Returns
From the date of delivery of the order,You can request a return by email within 14 days.
To be eligible for return, your item must be the same as the item you received with all labels intact, in perfect condition, not worn or used, and in its original packaging. You will also need a receipt or proof of purchase.
To request a return, you can contact us at info@cforcebiotech.com. If your return is accepted, we will send you a return shipping label along with instructions on how and where to send the package. Items sent back to us without requiringreturns will not be accepted.
If you have any questions about returns, you can always contact us at info@cforcebiotech.com.
Item damaged
Please check your order upon receipt, if the item is defective, damaged or received the wrong item, please contact us immediately so that we can process and correct it immediately question.
Special/Non-Returnable Items
Certain types of items cannot be returned, such as perishable items (such as masks, sanitizers, etc.) and made-to-order items (such as special order or personalized items) ). If you have any questions or concerns about a specific item, please contact us.
Unfortunately, we do not accept returns of specials or gift cards.
Exchange
To ensure you get the item you want, we recommend returning your purchase and placing a new order.
Refunds
Once we have received and reviewed your return, we will notify you if your refund has been approved. If approved, you will be automatically refunded to your original payment method. Please note that your bank or credit card company will have 30 business days to process the refund.
In case of any discrepancy or ambiguity between the traditional Chinese and English versions, the traditional Chinese version shall prevail. The company “C-FORCE BIOTECH” will revise the above terms and conditions from time to time without notice. If there is any dispute, The company reserves the right of final decision.